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Glossary

Use this search only if you have an exact code for a Program, Stream, or Course, e.g. 3400, ACCTA13502, ACCT1501 or ACCT*.

Course

Service Management - ZEIT3110

Faculty: UNSW Canberra at ADFA

School: School of Engineering & Information Technology @ UNSW Canberra at ADFA

Course Outline: https://gateway.unsw.adfa.edu.au/isas/current_students/outlines/index.html

Campus: UNSW Canberra at ADFA

Career: Undergraduate

Units of Credit: 6

EFTSL: 0.12500 (more info)

Indicative Contact Hours per Week: 6

Enrolment Requirements:

Prerequisite: ZEIT2103.

CSS Contribution Charge: 2 (more info)

Tuition Fee: See Tuition Fee Schedule

Further Information: See Class Timetable

View course information for previous years.

Description

This course enables students to use basic Service Management practices to manage service transition and operation for a IS unit, with an emphasis upon problem-solving.

ADFA Campus

Study Levels

Undergraduate Study

Postgraudate Study

Postgraduate Research Study

Non-Award Study

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© The University of New South Wales (CRICOS Provider No.: 00098G), 2004-2012. The information contained in this Handbook is indicative only. While every effort is made to keep this information up-to-date, the University reserves the right to discontinue or vary arrangements, programs and courses at any time without notice and at its discretion. While the University will try to avoid or minimise any inconvenience, changes may also be made to programs, courses and staff after enrolment. The University may also set limits on the number of students in a course.

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