Applications: (i) Services Required by Applications, (ii) Performance Requirements of Voice over IP, (iii) Performance Requirements Streaming Video, (iv) Performance Requirements Real Time Video. Capacity, Throughput and Service: (i) Source Traffic Characteristics, (ii) Statistical Multiplexing, (iii) Traffic Regulation, (iv) Bandwidth Utilization. Quality of Service (QoS) (i)Definitions of QoS, (ii)Best-Effort Service, (iii)Guaranteed QoS, (iv)Statistical QoS, (v)Delivering QoS via Admission Control. Traffic Models: (i)Stochastic Processes (ii)Discrete Time Markov Processes, (iii)Self-Similar Processes, (iv)Short and Long-Range Dependence. Queuing Theory: (i)Queuing System properties, (ii)Queuing Applied to IP Networks, (iii)Queuing Models, (iv)Scheduling Algorithms (v)The M/M/1 Queue (vi)The M/G/1 Queue (vii)The G/M/1 Queue (viii)Complex Queues, (ix)Effective Bandwidth, (x)Voice/Data Integration Savings. Network Design for QoS: (i)Putting it all Together, (ii)Designing a Network For End-To End Performance, (iii)Network Design Tools (iv)Network Scalability (v)Measuring Traffic and Performance.