This course provides an introduction to the management process with a focus on operational risk issues. The process is demonstrated in case study examples involving business and safety decisions. The second half of the course identifies problems which could lead to emergency situations then considers the planning required for different types of emergency. The course covers writing emergency procedures, emergency plans, setting up an emergency control centre, running an emergency exercise and the links with the state emergency services.
While there is an emphasis on application to the aviation industry the course is of relevance to other disciplines.