UNSW Handbook Course - Managing People in the Tourism and Hospitality Industry

Managing People in the Tourism and Hospitality Industry - TAHM3004


	Faculty: Faculty of Commerce and Economics
	School: School of Marketing
	Campus: Kensington Campus
	Career: Undergraduate
	Units of Credit: 6
	Contact Hours per Week: 3
	Enrolment Requirements:
	Prerequisite: TAHM3002
	Offered: Semester 2 2005
	Fee Band: 2

Description

This course examines the management of employees in hospitality and tourism operations. It uses human resources, organisational development and services marketing frameworks to understand contemporary and future employment in these sectors. Topics include: recruiting and selection; training and development; leadership; teamwork; stress management and managing turnover; corporate culture and climate; performance evaluation and career pathing.

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© The University of New South Wales (CRICOS Provider No.: 00098G), 2004-2011. The information contained in this Handbook is indicative only. While every effort is made to keep this information up-to-date, the University reserves the right to discontinue or vary arrangements, programs and courses at any time without notice and at its discretion. While the University will try to avoid or minimise any inconvenience, changes may also be made to programs, courses and staff after enrolment. The University may also set limits on the number of students in a course.