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 Tourism and Hospitality Operations Management - TAHM3002
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Campus: Kensington Campus
 
 
Career: Undergraduate
 
 
Units of Credit: 6
 
 
Contact Hours per Week: 3
 
 
Enrolment Requirements:
 
 
Prerequisite: TAHM2002
 
 
Offered: Semester 1 2005
 
 
Fee Band: 2
 
  

Description

This course examines the competitive operational methods that Tourism and Hospitality businesses use to achieve their strategic goals. Topics include: environmental scanning; identifying forces driving change; choosing competitive methods; portfolios of products and services; competitive advantage; core competencies as competitive methods; managing service quality; globalisation, multinationals and corporate strategies.

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