This course forms the capstone component of the MBA in Operational Excellence.

Today more than ever companies are looking for ways to create greater efficiencies, reduce costs and boost operational performance to build competitive advantage.

Operational Excellence Strategy examines approaches for optimizing value-chains. It addresses how to fully align operations with overall business strategy, and explores innovative ways of maximizing effectiveness in today’s global context. Students learn methods to implement new supply chain frameworks, lower costs without compromising quality and reduce working capital to generate liquidity.

Operational Excellence itself is a philosophy of organizational leadership that stresses continuous improvement, teamwork, and problem solving throughout the organization by focusing on the needs of the customer, empowering employees, and focusing management attention towards sustainable improvement of organizational performance. The course also addresses operational finance and people management as integral factors in achieving operational excellence, covering topics such as managing financials in global operations, cash-to-cash cycles, leadership and change management.

A minimum of 48 units of credit must be completed before enrolling into this course.