Managing Intangible Resources - ACCT5920
Faculty: UNSW Business School
School: School of Accounting
Course Outline: ACCT5920 Course Outline
Campus: Sydney
Career: Postgraduate
Units of Credit: 6
EFTSL: 0.12500 (more info)
Indicative Contact Hours per Week: 3
CSS Contribution Charge: 3 (more info)
Tuition Fee: See Tuition Fee Schedule
Further Information: See Class Timetable
View course information for previous years.
Description
Topics include: customer relationships; supplier relationships; knowledge management; best practice people management, diversity; and community and government relationships. In addition, this course will also explore advances in financial reporting that attempt to capture and represent these "intangible resources," for example, the Balanced Scorecard, Intangible Asset Monitor, triple line reporting, the Scandia Navigator system and other recent attempts at measuring and evaluating intangibles. Contemporary performance measurements such as the Net Promoter Score are examined also.
This course is based on the premise that long term sustainable value creation is achieved only from collaborative organisational practices and transparency among all stakeholders.