Management of Business Info Systems Operations - INFS5732


	Faculty: Australian School of Business
	School: School of Info Systems, Technology & Management
	Course Outline: INFS5732 Course Outline
	Campus: Kensington Campus
	Career: Postgraduate
	Units of Credit: 6
	EFTSL: 0.12500 (more info)
	Indicative Contact Hours per Week: 3
	Enrolment Requirements:
	Prerequisite: must be enrolled in program 8407
	CSS Contribution Charge:Band 2 (more info)
	Tuition Fee:See Tuition Fee Schedule
	Further Information: See Class Timetable

Description

This course examines evolving methodologies, best practices, standards, and technologies for the management and delivery of IS/IT as an operational service. After studying this course you will be able to systematically analyse and design to meet operational IS/IT management requirements from a business service perspective, compare and critically evaluate service provision solutions, discuss the pros and cons of outsourced vs in-house strategies for the management of operational IT services, and critically evaluate operational performance measures.