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Dispute Avoidance and Resolution - CVEN9712
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Campus: Kensington Campus
 
 
Career: Postgraduate
 
 
Units of Credit: 6
 
 
EFTSL: 0.12500 (more info)
 
 
Indicative Contact Hours per Week: 3
 
 
CSS Contribution Charge:Band 2 (more info)
 
   
 
Further Information: See Class Timetable
 
  

Description

One important aspect of project management is the commercially wise handling of disputes on projects. Few projects do not involve disputes. The source of these disputes variously might be personalities, different opinions, values, desires, needs and habits, performance, insufficient attention to documentation, unexpected eventualities, and so on. Disputes have the potential to convert an otherwise successful project into an unsuccessful one. This course focuses on a number of issues to do with disputes within projects. It firstly looks at dispute avoidance practices, non-adversarial projects and issues such as trust, goodwill and cooperation. Secondly it looks at first-attempt dispute resolution through negotiation; and when negotiation fails, other means and methods that are sought to resolve the disputes. Case studies are used to illustrate the ideas and practices.


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© The University of New South Wales (CRICOS Provider No.: 00098G), 2004-2011. The information contained in this Handbook is indicative only. While every effort is made to keep this information up-to-date, the University reserves the right to discontinue or vary arrangements, programs and courses at any time without notice and at its discretion. While the University will try to avoid or minimise any inconvenience, changes may also be made to programs, courses and staff after enrolment. The University may also set limits on the number of students in a course.