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Management of Business Info Systems Operations - INFS5732
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Faculty: Australian School of Business
 
 
School:  School of Info Systems, Technology & Management
 
 
Course Outline: INFS5732 Course Outline
 
 
Campus: Kensington Campus
 
 
Career: Postgraduate
 
 
Units of Credit: 6
 
 
EFTSL: 0.12500 (more info)
 
 
Indicative Contact Hours per Week: 3
 
 
Enrolment Requirements:
 
 
Prerequisite: must be enrolled in program 8407
 
 
Fee Band: 2 (more info)
 
 
Further Information: See Class Timetable
 
 

Description

This course examines evolving methodologies, best practices, standards, and technologies for the management and delivery of IS/IT as an operational service. After studying this course you will be able to systematically analyse and design to meet operational IS/IT management requirements from a business service perspective, compare and critically evaluate service provision solutions, discuss the pros and cons of outsourced vs in-house strategies for the management of operational IT services, and critically evaluate operational performance measures.

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© The University of New South Wales (CRICOS Provider No.: 00098G), 2004-2011. The information contained in this Handbook is indicative only. While every effort is made to keep this information up-to-date, the University reserves the right to discontinue or vary arrangements, programs and courses at any time without notice and at its discretion. While the University will try to avoid or minimise any inconvenience, changes may also be made to programs, courses and staff after enrolment. The University may also set limits on the number of students in a course.