Impartial analysis of multifaceted organisational issues by using psychosocial models and a set of tools. Aims at discussing organisational diagnosis and action perspectives. Emphasis on the problems of organisational, group and individual behaviour identified at different levels of the workplace. Includes an overview of current macro and micro organisational research, organisational assessment methodology, political dynamics, education-business relationships, determinants of self-efficacy, cognitive traps, decision-making processes, organisational change and developing new frames of reference.