The rapid growth of FM as a recognised discipline has been paralleled by the rapid growth of IT as a tool for strategic development. The scope for IT applications in FM is diverse and covers a range of activities including strategic management; building and engineering services management; environmental management; domestic services; administration and service support. The challenge for Facilities Managers is to strategically exploit the power of IT in the pursuit of organisational goals and objectives. Although the emphasis in this course is on how to manage IT, it is important that facilities managers have a good knowledge of fundamental IT applications such as relational databases and industry specific software such as computer aided facilities management (CAFM).