Course

Business Intelligence - INFS3603

Faculty: Australian School of Business

School: School of Info Systems, Technology & Management

Course Outline: INFS3603 Course Outline/

Campus: Kensington Campus

Career: Undergraduate

Units of Credit: 6

EFTSL: 0.12500 (more info)

Indicative Contact Hours per Week: 3

Enrolment Requirements:

Prerequisite: INFS1602 OR enrolment in a Software Engineering program

Excluded: INFS5991

CSS Contribution Charge: 2 (more info)

Tuition Fee: See Tuition Fee Schedule

Further Information: See Class Timetable

View course information for previous years.

Description

The aim of this course is to give you the skills to help organisations answer questions such as: which customers are contributing to the business’s profitability and which ones are not? What product portfolio will increase overall sales? Which services are most profitable on the basis of costs of customer retention?

Business intelligence (BI) is a systematic approach that shifts organisation decision making from being based on ‘gut feelings’ and trial and error to being based on evidence. It is concerned with providing timely and accurate information for decisions that enhance profitability, increase market share, and improve customer service and is focused on providing information to people at all levels in organisations with the right information at the right time.

The course is also investigates with the sharing of information with suppliers, partners, and customers. The course will incorporate a laboratory component using the SAS product set (SAS is one of the world’s leading supplier of BI tools) so that concepts presented in class can be applied to solve problems with real-world relevance.


INFS 2

Study Levels

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